✔ Personalized care plans
✔ Carefully screened, compassionate caregivers
✔ Flexible scheduling — from a few hours to 24/7 care
✔ Serving families throughout Sumner County
Your parent has had a recent fall or hospital stay
You’ve noticed memory loss or signs of dementia
They’re struggling with daily tasks like bathing or cooking
You’re worried about them being alone
You’re feeling overwhelmed trying to manage it all
If that sounds familiar, you’re not alone, and you don’t have to figure this out by yourself!
You don't have to have it all figured out before you reach out. Helping you figure it all out is our job!
In-home care isn't one-size-fits-all. The support your loved one needs depends on where they are right now: physically, emotionally, psychologically, and practically. Here's a look at the various services available through our partnership with Preferred Care at Home.
Coming home after a hospital stay is one of the highest-risk moments for seniors. Transition care provides a safe, stable recovery at home, helping to prevent rehospitalization, which often occurs when this support isn't in place.
Isolation is one of the most serious and underrecognized threats to senior health. Companion care provides consistent social connection, emotional support, and practical help so your loved one can keep their independence at home.
When everyday tasks like cooking, cleaning, and running errands become difficult to manage, homemaker care steps in. Your loved one gets the help they need to maintain their home and their routines, without giving up their independence.
Bathing, grooming, dressing, and using the toilet get harder with age, and asking a family member to help with those tasks can be uncomfortable for everyone. Professional personal care handles those needs with dignity and respect.
A dementia diagnosis can be unsettling, and adapting to the changes that follow may feel overwhelming. Specialized dementia care supports seniors in staying at home, where they feel most at ease and can maintain their sense of identity in a familiar setting.
For seniors who require assistance beyond just a few hours daily, live-in care offers continuous support and supervision. That means your loved one has someone with them at all times. You get peace of mind knowing they are being looked after throughout the day and night.

Deciding between in-home care and an assisted living facility really comes down to your parent’s unique needs. Each option has its own benefits. Assisted living provides a routine setting with a community feel and staff available all day and night, which works well for some people. But for many families, in-home care ends up being a better option. Here’s what makes it different:
Staying at home makes a difference. The comfort of familiar routines, personal belongings, and neighborhood can greatly affect mental and emotional well-being, especially for seniors dealing with memory challenges or anxiety. Moving to a care facility, even a good one, can be a big adjustment.
With in-home care, your loved one gets focused, one-on-one attention. Unlike facilities where staff divide their time among many residents, a caregiver at home dedicates their time to your parent, building a genuine connection and meeting their unique needs.
In-home care also lets your parent keep their freedom and daily habits. They can eat when and what they like, sleep on their schedule, and stick to routines that matter to them—something that’s often hard to maintain in more structured settings.
In terms of cost, in-home care can sometimes be more affordable than assisted living fees, depending on the hours and type of support needed. It’s tailored to exactly what your parent requires.
If you’re unsure which path is best for your family, that’s totally normal. The team at Preferred Care at Home is here to help guide you through those choices.
You don't have to spend another hour researching agencies, reading reviews, or wondering if you're making the right call. That work is already done.
Here's what you get when you connect through Sumner In-Home Care:
We carefully screen caregivers before connecting them with families, so you can feel confident in who enters your loved one's home.
Your loved one gets matched with a caregiver based on their specific personality, preferences, and care needs. Not just whoever happens to be available.
A dedicated care coordinator builds a plan around your loved one's actual situation and stays involved as things change over time.
We're a local Sumner County resource. We know this community, and we're committed to making sure families here have access to quality care without having to figure it out alone.
Care needs change. The support available through this partnership is designed to adapt, from a few hours a week to around-the-clock care, as your loved one's situation evolves.
You are not navigating this alone, and you're not expected to become an expert in elder care overnight. That's what the right agency is for.
We handle the matching and coordination process so you can focus on your loved one.
Here's what families in Sumner County say about the care their loved ones have received through Preferred Care at Home.
The primary advantage is the ability to age in place in the comfort and familiarity of one's own home, surrounded by their belongings and memories. Unlike facility care, which requires a stressful move and adapting to a new environment, in-home care preserves the client's independence, community connections, and established routines. In addition, in-home care offers dedicated, one-on-one attention. The caregiver focuses exclusively on one individual’s needs, fostering stronger trust, security, and highly personalized care. In a facility, staff must divide their time among multiple residents.
Yes. We offer Specialized Dementia Care that allows affected seniors to continue living in the familiar, less disruptive environment of their own home. This is often crucial for managing symptoms and reducing anxiety, as opposed to the stress a new or large facility setting can cause.
We connect you with a comprehensive range of non-medical services, including: Transition Care (post-hospital recovery), Companion Care (social and emotional support), Homemaker Care (housekeeping and errands), Personal Care (help with daily physical tasks), Dementia Care, and Live-in Care (around-the-clock supervision).
Depending on the specific level and number of hours of care required, in-home care can often be a more cost-effective solution than the monthly fees associated with long-term stays in many assisted living facilities or nursing homes. Care costs are tailored specifically to the client's actual needs.
Yes, family involvement is encouraged and is a cornerstone of our service. Our caregivers work in partnership with the family, providing necessary support and respite while keeping family members informed and involved in the care planning process.
Yes, we connect you with providers who offer Live-in Care services. This option provides highly skilled, around-the-clock supervision and assistance, offering safety and genuine peace of mind for seniors who cannot safely be left alone.
We serve residents throughout Sumner County and the surrounding communities, including Hendersonville, Gallatin, Whitehouse, and Madison, ensuring high-quality, professional support is accessible to our neighbors in the region.
A few signs to watch for include frequent falls or near-falls, forgetting to take medications, struggling with bathing, grooming, or cooking, withdrawing from social activities, or a home that's becoming more difficult to keep up on. None of these signs mean something is catastrophically wrong. Catching them early and getting the right support is one of the best things you can do for your loved one's long-term health, safety, and independence.
Cost depends on the type of care and the number of hours needed each week. Companion care and homemaker services are generally less expensive than personal care or live-in care, usually falling in the range of $22 - $30/hour. Personal and live-in care needs vary greatly, and the possible cost range for those can vary just as much. However, most families are surprised to find that part-time in-home care is significantly more affordable than a full-time assisted living placement. The best way to get an accurate and specific picture of what your loved one's situation would cost is to have a conversation with the care team. That conversation is free, customized, and there's no obligation.
In-home care, which is what's available through our partnership with Preferred Care at Home, is non-medical. It covers daily living support: help with bathing, meals, housekeeping, companionship, and supervision. Home health care is medical care delivered at home, typically by licensed nurses or therapists, and is usually prescribed after a surgery or medical event. If you're not sure which one your parent needs, Preferred Care at Home's team can help you figure that out.
In urgent situations, Preferred Care at Home has arranged care in under 15 minutes. For standard starts, care can typically be arranged within a few days of the initial consultation. If your situation is time-sensitive, be sure to mention that when you reach out. Our partners at Preferred Care at Home have years of experience filling urgent needs quickly.
No. Scheduling is flexible, and care can be arranged for as few as one or two hours one day a week if that is what's needed. As your loved one's situation changes, the schedule can change with it. You're not locked into anything!
Non-medical in-home care is generally not covered by Medicare (with some rare exceptions). However, it may be covered fully or partially by long-term care insurance or VA benefits. Every situation is different. If you're not sure what your loved one's coverage looks like, bring it up during the consultation and the team will help you sort through it.
You found the right place. The agency is vetted. The team is ready.
All that's left is reaching out. When you submit your information or call, Preferred Care at Home's team will be in touch to answer your questions, walk you through your options, and put together a care plan that fits your parent's actual needs. No pressure, no obligation.
650 Nashville Pike
Building 4
Gallatin, TN 37066
Phone: (615) 502-4595
LIC: #L00000031791

635 E Main St.
Suite 4
Hendersonville, TN 37075
Phone: (615) 502-4595
LIC: #L00000031791
650 Nashville Pike
Building 4
Gallatin, TN 37066
Phone: (615) 502-4595
LIC: #L00000031791